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Noticeboard

Please note that due to Staff Training there will not be any GPs or Nurses on site on Tuesday 26th March 2019 from 12.30pm - 6.30pm.  This is agreed with the West Suffolk Clinical Commissioning Group.

Important Notice for our Patients

We are currently experiencing a high number of patients who are failing to attend for their appointment - particularly with our Nursing Staff.  Please can we remind all patients that if they cannot attend a pre-booked appointment for any reason that we appreciate a phone call to let us know.  This means we are able to re-allocate that appointment for another patient and therefore keeps our waiting times as short as possible for the benefit of all of our patients.  Thank you.

From September 2018, the Surgery would like to use SMS text messaging to help communicate with our patients regarding their appointments.  A consent form is available here - SMS Text Messaging Consent Form please complete and hand it to Reception.

Currently 46% of patients do not have a mobile number on their records... Do you have a mobile and would you like to be contacted by text?  Please inform Reception.  Thank you.

Welcome to Glemsford Surgery

We welcome you to the website of Glemsford Surgery, in rural Suffolk, we pride ourselves on offering excellent care to the patients we serve. We have around 5000 patients at present, serving a wide and mainly rural area.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Medical Matters and Official Complaints

Please only use the "Contact Us" form on the website for comments about the practice and suggestions as to how we can improve our service to you.  Medical matters and official complaints CANNOT be dealt with via this form.  If you have a query regarding a medical matter please TELEPHONE RECEPTION where you can be directed to the appropriate person.

Access

Disabled access is available at the entrance to both main and branch surgeries.

General Data Protection Regulation (GDPR)

We have updated our Privacy Notice in line with the new GDPR regulation which comes into force on 25/5/18.  Please click on the link to view this:

http://www.glemsfordsurgery.co.uk/info_form.aspx?p=14

Our Data Protection Officer is - Kafico Ltd.

www.kafico.co.uk

(Site updated 27/03/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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