We are currently experiencing a high number of patients who are failing to attend for their appointment - particularly with our Nursing Staff. Please can we remind all patients that if they cannot attend a pre-booked appointment for any reason that we appreciate a phone call to let us know. This means we are able to re-allocate that appointment for another patient and therefore keeps our waiting times as short as possible for the benefit of all of our patients. Thank you.
From September 2018, the Surgery would like to use SMS text messaging to help communicate with our patients regarding their appointments. A consent form is available here - SMS Text Messaging Consent Form please complete and hand it to Reception.
Currently 46% of patients do not have a mobile number on their records... Do you have a mobile and would you like to be contacted by text? Please inform Reception. Thank you.
You can have your blood taken at either West Suffolk Hospital or Sudbury Community Health Centre. The easiest way to have a blood test is to book online at www.wsh.nhs.uk/bloodtests. If you are unable to book online, call 0333 1032220.
West Suffolk Hospital
Monday to Friday
7:15am to 6pm
Saturday (appointments only)
8:15am to 12 noon
Sudbury Community Health Centre
8:15am to 4pm
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Medical examinations for special purposes (e.g. driving licence applications, elderly drivers, pre-employment, fitness to travel, fitness to take part in certain sports, insurance etc.) are not done during surgery times. A special appointment must be made and a fee, as recommended by the British Medical Association, may be payable.
Likewise a fee may be charged for private medical certificates, passport countersigning or for completion of insurance claim forms etc.
To avoid misunderstanding you are advised to check the cost with our secretary before you make an appointment.
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