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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Demonstrating your COVID-19 vaccination status
How to demonstrate your coronavirus (COVID-19) vaccination status to show that you’ve had the full course of the COVID-19 vaccine and access this status when travelling abroad.
Information is available on the government website
We understand your anxiety but would like to assure you that as soon as is possible, you will be contacted and invited for your vaccination.
Suffolk and North East Essex System have launched a Covid-19 Vaccine website which gives a range of information about the vaccination roll out, links to local networks and organisations and a detailed set of FAQs. There is also information about the vaccination centres and sites across Suffolk and North East Essex with local case studies and sites, including maps highlighting their location. SNEE NHS COVID-19 Vaccination Service (sneevaccine.org.uk)
The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:
For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days. You should arrange to have a test - visit www.gov.uk.
Home, But Not alone. Supporting Vulnerable people in Suffolk.
The home, but not alone free phoneline is for people who need urgent help & support during the coronavirus pandemic. It is only for people who do NOT have support available from friends, family or neighbours & are struggling for food, medicines or other supplies.
For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and arrange to have a test to see if you have COVID-19.
Individuals should stay at home (self-isolate) for 10 days from the onset of symptoms. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (please note that people should only call 111 if they cannot go online).
After 10 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine.
Hand washing and hand hygiene advice
Currently, hand hygiene is advised for Covid-19 when
Hands should be washed using warm water and soap liquid soap is preferred as shared bar soap can become contaminated with germs/micro-organisms, which can then be passed from one person to another. This is the reason that only liquid soap is used in healthcare settings. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available on visibly clean hands.
This should be done often and thoroughly with soap and water, for at least 20 seconds, rinse and dry thoroughly. The same applies to those caring for anyone that is being tested for Covid-19. Avoid touching your eyes, nose, and mouth with unwashed hands.
Please read the document below regarding how our appointments and services will operate during the COVID-19 outbreak.
Information regarding appointments COVID-19
We now have some information for patients regarding caring for patients at highest clinical risk from COVID-19. Please read the following document.
Frequently Asked Questions For Patients about At Risk Categories
You can have your blood taken at either West Suffolk Hospital or Sudbury Community Health Centre. The easiest way to have a blood test is to book online at www.wsh.nhs.uk/bloodtests. If you are unable to book online, call 0333 1032220.
West Suffolk Hospital
Monday to Friday
7:15am to 6pm
Saturday (appointments only)
8:15am to 12 noon
Sudbury Community Health Centre
8:15am to 4pm
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Medical examinations for special purposes (e.g. driving licence applications, elderly drivers, pre-employment, fitness to travel, fitness to take part in certain sports, insurance etc.) are not done during surgery times. A special appointment must be made and a fee, as recommended by the British Medical Association, may be payable.
Likewise a fee may be charged for private medical certificates, passport countersigning or for completion of insurance claim forms etc.
To avoid misunderstanding you are advised to check the cost with our secretary before you make an appointment.
NATIONAL DOMESTIC VIOLENCE 24-HOUR HELPLINE:
MENTAL HEALTH HELPLINE,
called First Response, run by the Norfolk & Suffolk Foundation Trust
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