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The Staff and GP's would like to say a big THANK YOU to patients for their generous Christmas Gifts 

You will probably know that your doctors' surgeries and your local hospital are under extreme pressure especially as there are a lot of viral infections around at this time of year.  We want to be able to provide the best care to all of our patients but especially those who are the most unwell.  To help us to help you in this way, there are a few simple things that you can do:

  • Before ringing your surgery, remember that your local Pharmacy can help with most self-limiting illnesses.
  • Stock up on simple preparations and medicines, such as paracetamol, calpol/nurofen for children, anti-diarrhoeal medicine rehydration mixtures and indigestion remedies (all available from your Pharmacy) 
  • Remember to stock up on any of your repeat medications in good time for Christmas.
  • Please spread this message to your family and friends.

Staff Update - We are very sorry to let our patients know that Dr Rosie Frankenberg will be retiring from the Surgery at the beginning of February 2020.  We want to thank Rosie for  her hard work and contribution to our Surgery since she joined us as a Partner in April 2018 and prior to then when she helped us a locum GP.  Good luck and best wishes are sent from us all.

Did you know you can still have your free flu vaccination ? If you are aged 65 or over or are in an "at Risk" group please ask Reception to book you in for your vaccination.  Flu can be unpleasant and it is important to ensure that sufficient patients do have their vaccination to safeguard enough immunity to protect the wider population.

Useful Contacts


West Suffolk Hospital – Main Switchboard        

                01284 713000

Appointments Office                                                    

                01284 713713

X-Ray Department                                                         

                01284 713328

Patient Transport Service                                           

                0845 8500774

Addenbrookes Hospital              

01223 245151

BMI Bury St Edmunds Hospital                                 

                01284 701371



Age UK                                                                                

                01284 757750

Alcoholics Anonymous – National Helpline       

                0845 769 7555

Babergh District Council                                              

                01787 372331

St Edmundsbury Borough Council                           

                01284 763233

The Befriending Scheme                                             

                07906 758035

Citizens Advice Bureau                                                

                01284 753675

CRI (drug misuse)                                                           

                    01284 766554

CRUSE (Bereavement Counselling)                        

                01284 767674

Child Bereavement UK                                                

                01494 568900

Dial-A-Ride Community Transport Service          

                01787 242116

Nicky’s Way (bereaved children)                            

                  01284 766133

MIND (Suffolk Mental Health Support/Counselling)

                0300 111 6000

NHS 111                                                                              


PALS (Patient Advice and Liaison Service)           

                0800 389 6819 (option 1)

Police – 999 in an emergency or non-emergency


Registrar – Births, Deaths & Marriages                 

                01787 314050


                0300 100 1234


                08457 90 90 90

Social Services (Customer First)                                               

                0808 800 4005

Suffolk Community Health Centre                         

                01787 886300

Suffolk Family Carers                                                    


01473 835477

Suffolk Alcohol Treatment Service                         

                01284 775220

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