Noticeboard

IMPORTANT INFORMATION

Patients and visitors to GP practices across Suffolk and north east Essex are being reminded they must continue to wear face coverings and observe social distancing rules from 19 July when lockdown rules ease.

Health and care leaders say while restrictions are being eased in some public places, strict infection control measures need to be followed in healthcare settings. This will reduce the risk of vulnerable people from becoming infected and help prevent Covid outbreaks that could result in the temporary closure of a surgery.

In addition to wearing a face covering, patients and visitors must practice social distancing and are being urged to wash their hands regularly.

They have also explained that they will still need to restrict access to patients and visitors and to limit the number of people accompanying people to appointments.

Anyone who refuses to wear a face covering and is not medically exempt will be asked to do so by the GP practice.

Maggie Pacini, Consultant in Public Health at Essex County Council, said: “We ask for everyone’s support in keeping people safe. Although legal restrictions on social contact will be removed, people should remain cautious and continue to take sensible steps to protect themselves and those around them.

“If you are asked to continue wearing a face covering when you attend your GP surgery, please remember that this will benefit other patients and also vulnerable people who need to attend in-person. We have a duty to protect each other so that we can live safely with the virus and Keep Covid in Check.”

Stuart Keeble, Director of Public Health at Suffolk County Council, said: “Covid-19 is still at a higher rate within our local communities than we would like. Until infection rates come down, every visitor increases the risk of infection either coming into a healthcare setting or going out with a visitor.

“If you or your loved one had a compromised immune system or were recovering after a serious operation, you would want our clinical colleagues to do everything they could to keep them safe. Please keep helping us so that we can help you and your loved ones.”

For more information, please visit www.sneevaccine.org.uk

National Data Opt Out

We are receiving a high volume of calls regarding the National Data Opt Out after it was featured in the media last week. If you have any queries or would like to know more about this, please visit: 

https://digital.nhs.uk/services/national-data-opt-out

Covid Vaccine Status

The Government has announced that from 17th May 2021, people will be able to demonstrate their COVID-19 vaccine status for travelling purposes by accessing the NHS app, or by calling 119.

Do not contact the GP Surgery about your COVID-19 vaccination status.  GPs cannot provide letters showing your COVID-19 status.

 We are aware that there are issues with the telephone lines and patients having long waits to get through to Reception.  We are working to get the telephone system updated, but these things take time.                              Please bear with us. 

 

 

IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

PLEASE DO NOT VISIT THE SURGERY IF YOU HAVE ANY OF THE SYMPTOMS ABOVE, STAY AT HOME AND ARRANGE TO HAVE A TEST ON WWW.GOV.UK.

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days.  You should arrange to have a test - visit www.gov.uk.

 

Useful Contacts

Hospitals

West Suffolk Hospital – Main Switchboard        

                01284 713000

Appointments Office                                                    

                01284 713713

X-Ray Department                                                         

                01284 713328

Patient Transport Service                                           

                0845 8500774

Addenbrookes Hospital              

01223 245151

BMI Bury St Edmunds Hospital                                 

                01284 701371

 

Miscellaneous

Age UK                                                                                

                01284 757750

Alcoholics Anonymous – National Helpline       

                0845 769 7555

Babergh District Council                                              

                01787 372331

St Edmundsbury Borough Council                           

                01284 763233

The Befriending Scheme                                             

                07906 758035

Citizens Advice Bureau                                                

                01284 753675

CRI (drug misuse)                                                           

                    01284 766554

CRUSE (Bereavement Counselling)                        

                01284 767674

Child Bereavement UK                                                

                01494 568900

Dial-A-Ride Community Transport Service          

                01787 242116

Nicky’s Way (bereaved children)                            

                  01284 766133

MIND (Suffolk Mental Health Support/Counselling)

                0300 111 6000

NHS 111                                                                              

                                                     111

PALS (Patient Advice and Liaison Service)           

                0800 389 6819 (option 1)

Police – 999 in an emergency or non-emergency

                                101

Registrar – Births, Deaths & Marriages                 

                01787 314050

Relate                                                                                  

                0300 100 1234

Samaritans                                                                        

                08457 90 90 90

Social Services (Customer First)                                               

                0808 800 4005

Suffolk Community Health Centre                         

                01787 886300

Suffolk Family Carers                                                    

               

01473 835477

Suffolk Alcohol Treatment Service                         

                01284 775220

Wellbeing Service

www.wellbeingnands.co.uk.  



 
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