This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


From Monday 23rd March 2020, the Pharmacy will be CLOSED between 12pm and 2pm due to the Coronavirus outbreak.  This is so we can catch up due to unprecedented demand on our services.  Thank you.



Updated 19th March 2020 - for more information please click on the link below to visit our dedicated "Coronavirus Advice" page by clicking on the tab "Coronavirus"

The Public are advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

A new continuous cough OR

High temperature of 37.8 degrees centigrade or higher

To reduce your chances of catching COVID-19

and reduce pressure on your local GP practice

during this busy time, appointments will be

carried out over the phone unless there is a

clinical need for you to come into the practice.

This will help minimise risk while continuing

to ensure people get the care and advice they



Please DO NOT book a GP appointment using the ONLINE SERVICES if you suspect you have contracted Coronavirus.  Please call NHS 111 instead.

Like the common cold, coronavirus infection usually occurs through close contact

Useful Contacts


West Suffolk Hospital – Main Switchboard        

                01284 713000

Appointments Office                                                    

                01284 713713

X-Ray Department                                                         

                01284 713328

Patient Transport Service                                           

                0845 8500774

Addenbrookes Hospital              

01223 245151

BMI Bury St Edmunds Hospital                                 

                01284 701371



Age UK                                                                                

                01284 757750

Alcoholics Anonymous – National Helpline       

                0845 769 7555

Babergh District Council                                              

                01787 372331

St Edmundsbury Borough Council                           

                01284 763233

The Befriending Scheme                                             

                07906 758035

Citizens Advice Bureau                                                

                01284 753675

CRI (drug misuse)                                                           

                    01284 766554

CRUSE (Bereavement Counselling)                        

                01284 767674

Child Bereavement UK                                                

                01494 568900

Dial-A-Ride Community Transport Service          

                01787 242116

Nicky’s Way (bereaved children)                            

                  01284 766133

MIND (Suffolk Mental Health Support/Counselling)

                0300 111 6000

NHS 111                                                                              


PALS (Patient Advice and Liaison Service)           

                0800 389 6819 (option 1)

Police – 999 in an emergency or non-emergency


Registrar – Births, Deaths & Marriages                 

                01787 314050


                0300 100 1234


                08457 90 90 90

Social Services (Customer First)                                               

                0808 800 4005

Suffolk Community Health Centre                         

                01787 886300

Suffolk Family Carers                                                    


01473 835477

Suffolk Alcohol Treatment Service                         

                01284 775220

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website