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IMPORTANT INFORMATION

Patients and visitors to GP practices across Suffolk and north east Essex are being reminded they must continue to wear face coverings and observe social distancing rules from 19 July when lockdown rules ease.

Health and care leaders say while restrictions are being eased in some public places, strict infection control measures need to be followed in healthcare settings. This will reduce the risk of vulnerable people from becoming infected and help prevent Covid outbreaks that could result in the temporary closure of a surgery.

In addition to wearing a face covering, patients and visitors must practice social distancing and are being urged to wash their hands regularly.

They have also explained that they will still need to restrict access to patients and visitors and to limit the number of people accompanying people to appointments.

Anyone who refuses to wear a face covering and is not medically exempt will be asked to do so by the GP practice.

Maggie Pacini, Consultant in Public Health at Essex County Council, said: “We ask for everyone’s support in keeping people safe. Although legal restrictions on social contact will be removed, people should remain cautious and continue to take sensible steps to protect themselves and those around them.

“If you are asked to continue wearing a face covering when you attend your GP surgery, please remember that this will benefit other patients and also vulnerable people who need to attend in-person. We have a duty to protect each other so that we can live safely with the virus and Keep Covid in Check.”

Stuart Keeble, Director of Public Health at Suffolk County Council, said: “Covid-19 is still at a higher rate within our local communities than we would like. Until infection rates come down, every visitor increases the risk of infection either coming into a healthcare setting or going out with a visitor.

“If you or your loved one had a compromised immune system or were recovering after a serious operation, you would want our clinical colleagues to do everything they could to keep them safe. Please keep helping us so that we can help you and your loved ones.”

For more information, please visit www.sneevaccine.org.uk

National Data Opt Out

We are receiving a high volume of calls regarding the National Data Opt Out after it was featured in the media last week. If you have any queries or would like to know more about this, please visit: 

https://digital.nhs.uk/services/national-data-opt-out

Covid Vaccine Status

The Government has announced that from 17th May 2021, people will be able to demonstrate their COVID-19 vaccine status for travelling purposes by accessing the NHS app, or by calling 119.

Do not contact the GP Surgery about your COVID-19 vaccination status.  GPs cannot provide letters showing your COVID-19 status.

 We are aware that there are issues with the telephone lines and patients having long waits to get through to Reception.  We are working to get the telephone system updated, but these things take time.                              Please bear with us. 

 

 

IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

PLEASE DO NOT VISIT THE SURGERY IF YOU HAVE ANY OF THE SYMPTOMS ABOVE, STAY AT HOME AND ARRANGE TO HAVE A TEST ON WWW.GOV.UK.

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days.  You should arrange to have a test - visit www.gov.uk.

 

Common Ailments

Colds and Flu

These usually start with a runny nose, cough, temperature and aches.  They are caused by viruses and antibiotics are of no use in their treatment.  Treatment consists of taking recommended doses of paracetamol for the temperature and aches, and drinking plenty of fluids.  Do not worry if you lose your appetite, you will come to no harm.

Diarrhoea and Vomiting

In adults and older children, diarrhoea and vomiting will usually get better on its own.  Treatment consists of replacing the fluid that has been lost and resting the digestive system by having nothing solid to ear for 24 hours.  If the diarrhoea contains blood or there is severe pain or high fever , you should seek advice from your doctor.

Diarrhoea in babies and young children needs careful attention.  Sudden bouts of unusually watery diarrhoea should be treated by taking the baby off solids and feeding a proprietary rehydrating solution.  If the symptoms persist for more than 24 hours or are accompanied by persistent vomiting or weakness, please consult the doctor.

High Temperature

A temperature occurs commonly even with mild infections.  In small children it is important to stop the temperature rising too quickly and children should be given paracetamol syrup.  If they still appear hot, they should be gently sponged with tepid water in order to cool them.  If a temperature is very high and does not come down with the above treatment, you should consult your doctor.

Backache

Many acute strains will respond to a few days’ rest and paracetamol taken for the pain.  If the symptoms continue, you should consult your doctor.

Sprains

Firstly, apply a cold compress containing ice (eg a packet of frozen peas) for 15 minutes to reduce swelling.  Apply a firm crepe bandage and give a sprain plenty of rest until all the discomfort has subsided.

Insect Bites and Stings

Most of these need no treatment.  Antihistamine tablets or cream can be obtained from the surgery and will usually relive most symptoms. 

Nosebleeds

Sit in a chair, leaning slightly forward with your mouth open and pinch your nose just below the bone for about 10 minutes, by which time the bleeding usually stops.  If the bleeding continues consult your doctor or attend the A&E Department at West Suffolk Hospital.

Burns

Apply cold water to the affected area as quickly as possible.  If the skin is unbroken but blistered, apply a loose dressing, but if it is broken please consult your doctor.  If the burn is extensive, dial 999.

Stomach Ache

Most stomach aches are not serious and are usually caused by indigestion and wind.  If the pain becomes increasingly severe, you should consult your doctor.

Childhood Infections

Chickenpox

On the first day a rash appears as small red patches about 3-4mm across.  Within a few hours small blisters appear in the centre of these patches.  During the next three or four days further patches will appear and the earlier ones will turn ‘crusty’ and fall off.  Calamine Lotion may relieve the severe itching and cool baths may help.  The most infectious period is from two or three days before the rash appears and up to five days after this date.  Children may return to school as soon as the last ‘crusts’ have dropped off.

German Measles

The rash appears during the first day of the illness and usually covers the body, arms and legs in small pink flat spots.  The affected areas do not itch and there are usually no other symptoms apart from occasional aching joints.  The condition is infectious from 2 days before the rash appears until it disappears within 4 or 5 days.  The only danger is to unborn babies and it is important to avoid contact with ladies who are pregnant.

Measles

The rash is blotchy, appearing on the face and body on about the fourth day of feeling unwell.  It is most infectious from 2 to 3 days before the rash appears until up to 10 days afterwards.  Children are often quite unwell and may develop a high temperature.  This can be treated with paracetamol, but if you are concerned please contact your doctor.

Mumps

The symptoms are swelling of the salivary gland in the front of an ear, often followed a day of two later by a similar swelling in the front of the other ear.  It is infectious for 2 or 3 days before the swelling starts until 10 days afterwards. 



 
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