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Fond Farewell to Dr. Giblin


Glemsford Surgery is very sad to share that Dr. Mary Giblin is leaving us for pastures new.  Dr. Giblin will be very sadly missed and we know that our patients, friends, and carers will join us to wish her all the best in the future.  Dr. Giblin has been a Partner at Glemsford Surgery since 1999 and has worked tirelessly to provide excellent care over the years.  We thank her for her years of service to Glemsford and our neighbouring villages and wish her all the best for the future!



In line with national guidance, antibody testing (to see if you have had Coronavirus) will be rolled out in Suffolk and North East Essex in a safe and phased way.  It has begun with NHS hospital staff.  We will keep you updated as to when this test is available to different staff and patient groups.  Meanwhile, please may we request that you DO NOT ASK YOUR GP about availability.  This will help us to help you with all other urgent calls.  We will make an announcement as soon as we can.



IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS


CORONAVIRUS (COVID_19)


Updated 19th March 2020 - for more information please click on the link below to visit our dedicated "Coronavirus Advice" page by clicking on the tab "Coronavirus"


The Public are advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:


A new continuous cough OR


High temperature of 37.8 degrees centigrade or higher



To reduce your chances of catching COVID-19


and reduce pressure on your local GP practice


during this busy time, appointments will be


carried out over the phone unless there is a


clinical need for you to come into the practice.




This will help minimise risk while continuing


to ensure people get the care and advice they


need.



ONLINE APPOINTMENT BOOKING


Please DO NOT book a GP appointment using the ONLINE SERVICES if you suspect you have contracted Coronavirus.  Please call NHS 111 instead.



Like the common cold, coronavirus infection usually occurs through close contact

Appointments

appointment_1You can make an appointment by telephoning the surgery or by calling in at the reception desk between the hours of 08:00 and 18:30 Monday to Friday. Our receptionists may ask for a brief description of your problem, this will aid them in booking you in with the most appropriate clinical team member.  This could be a GP, Nurse Practitioner, Nurse or HCA. 

You are free to consult any of the doctors in the practice, although we encourage you stay with one particular doctor for the care of an on-going problem. It may not always be possible to see the doctor of your choice, especially if you wish to be seen urgently, but in an emergency you will be able to see or speak to a doctor.

One Appointment, One Problem

The majority of GP appointments are ten minute duration.  We kindly ask that you try to observe the "One Appointment, One Problem" ethos.  We strive to deal with each medical problem to the highest standard and this proves to be impossible if we are asked to deal with a number of problems in one appointment slot.  The main reason for this request is clinical safety.

Book Appointments Online

To register for this service please come to the surgery in person with photo-ID and inform the receptionist you would like to register for SystmOnline.  You will then be supplied with a username, password and a user guide.

GP+ Appointments

Suffolk GP+ is for patients who urgently need a doctor's appointment and are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our normal opening hours.  Patients cannot refer themselves into this service.

The service is staffed by local Suffolk GP's and Nurse Practitioners in Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.  You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Emergencies

When the surgery is open, the receptionist will always be able to contact the doctor in case of an emergency.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website