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Noticeboard

From Monday 23rd March 2020, the Pharmacy will be CLOSED between 12pm and 2pm due to the Coronavirus outbreak.  This is so we can catch up due to unprecedented demand on our services.  Thank you.


IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS


CORONAVIRUS (COVID_19)


Updated 19th March 2020 - for more information please click on the link below to visit our dedicated "Coronavirus Advice" page by clicking on the tab "Coronavirus"


The Public are advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:


A new continuous cough OR


High temperature of 37.8 degrees centigrade or higher



To reduce your chances of catching COVID-19


and reduce pressure on your local GP practice


during this busy time, appointments will be


carried out over the phone unless there is a


clinical need for you to come into the practice.




This will help minimise risk while continuing


to ensure people get the care and advice they


need.



ONLINE APPOINTMENT BOOKING


Please DO NOT book a GP appointment using the ONLINE SERVICES if you suspect you have contracted Coronavirus.  Please call NHS 111 instead.



Like the common cold, coronavirus infection usually occurs through close contact

When We Are Closed

When the surgery is closed the telephone number, for emergencies only, for all patients seeking medical advice and attention is –  111

Medical care is provided by Care UK as contracted with NHS Suffolk. You may be asked to attend a medical centre elsewhere to receive medical attention. Please remember that this arrangement applies only to calls out-of-hours, so it would only be in these circumstances that you would see a doctor from a different practice. All non-urgent and routine medical care will be performed in the usual way with one of the doctors in the surgery, during surgery hours.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website