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Noticeboard

FLU CLINICS

Additional Flu Clinic - Saturday 17th November

Over 65's Vaccinations Available on this date

Please call the Surgery to book your appointment

Under 65's At Risk Patients vaccinations also available on Saturday 17th November

Saturday 27th October 2018

08:00am to 12:00pm 

Under 65's At Risk Patients appointments still available - please call to book your appointment

Please make every effort to attend one of these days as these will be the only dedicated sessions we will be having for seasonal flu vaccinations.

The Surgery will remain open for general enquiries, but receptionists will direct you to call 111 should you need to see a Doctor that day.

From September 2018, the Surgery would like to use SMS text messaging to help communicate with our patients regarding their appointments.  A consent form is available here - SMS Text Messaging Consent Form please complete and hand it to Reception.

Currently 46% of patients do not have a mobile number on their records... Do you have a mobile and would you like to be contacted by text?  Please inform Reception.  Thank you.

Medical Matters

Please only use the "Contact Us" form on the website for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and complaints CANNOT be dealt with via this form.  If you have a query regarding a medical matter PLEASE TELEPHONE RECEPTION where you can be directed to the appropriate person.

Dispenser/Pharmacy Technician Required

Pharmacy located with the GP Practice is looking to recruit a part time Dispenser/Pharmacy Technician.  Experience is preferred, however, training would be provided for the right candidate.

Applicants will need to be organised, flexible and able to work as part of a team and work well under pressure.  Duties will include processing and dispensing prescriptions, stock management and dealing with customers.

Flexibility to cover sickness and holidays is required.  Computer literacy is desired (Training will be given on our clinical systems)

This is a part time post offering 32 hours per week.

Salary based on experience and qualifications.

Please apply with a covering letter and enclose a copy of your CV to:-

Annabel Davey - Pharmacist - The Surgery, Lion Road, Glemsford, Sudbury, CO10 7RF.

Appointments

appointment_1You can make an appointment by telephoning the surgery or by calling in at the reception desk between the hours of 08:00 and 18:30 Monday to Friday. Our receptionists may ask for a brief description of your problem, this will aid them in booking you in with the most appropriate clinical team member.  This could be a GP, Nurse Practitioner, Nurse or HCA. 

You are free to consult any of the doctors in the practice, although we encourage you stay with one particular doctor for the care of an on-going problem. It may not always be possible to see the doctor of your choice, especially if you wish to be seen urgently, but in an emergency you will be able to see or speak to a doctor.

One Appointment, One Problem

The majority of GP appointments are ten minute duration.  We kindly ask that you try to observe the "One Appointment, One Problem" ethos.  We strive to deal with each medical problem to the highest standard and this proves to be impossible if we are asked to deal with a number of problems in one appointment slot.  The main reason for this request is clinical safety.

Book Appointments Online

To register for this service please come to the surgery in person with photo-ID and inform the receptionist you would like to register for SystmOnline.  You will then be supplied with a username, password and a user guide.

GP+ Appointments

Suffolk GP+ is for patients who urgently need a doctor's appointment and are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our normal opening hours.  Patients cannot refer themselves into this service.

The service is staffed by local Suffolk GP's and Nurse Practitioners in Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.  You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Emergencies

When the surgery is open, the receptionist will always be able to contact the doctor in case of an emergency.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website