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Noticeboard

Welcome to Dr Melissa Williams

Glemsford Surgery are delighted to announce that Dr Melissa Williams is joining the Practice on 20th May 2019.  Dr Williams trained at St George's Medical School in London and worked in the North of England for a number of years.  She moved back to Suffolk a few years ago and we warmly welcome her to Glemsford!  Dr Williams will hold clinics on a Monday, Wednesday and Thursday.

Important Notice for our Patients

We are currently experiencing a high number of patients who are failing to attend for their appointment - particularly with our Nursing Staff.  Please can we remind all patients that if they cannot attend a pre-booked appointment for any reason that we appreciate a phone call to let us know.  This means we are able to re-allocate that appointment for another patient and therefore keeps our waiting times as short as possible for the benefit of all of our patients.  Thank you.

From September 2018, the Surgery would like to use SMS text messaging to help communicate with our patients regarding their appointments.  A consent form is available here - SMS Text Messaging Consent Form please complete and hand it to Reception.

Currently 46% of patients do not have a mobile number on their records... Do you have a mobile and would you like to be contacted by text?  Please inform Reception.  Thank you.

When We Are Closed

When the surgery is closed the telephone number, for emergencies only, for all patients seeking medical advice and attention is –  111

Medical care is provided by Care UK as contracted with NHS Suffolk. You may be asked to attend a medical centre elsewhere to receive medical attention. Please remember that this arrangement applies only to calls out-of-hours, so it would only be in these circumstances that you would see a doctor from a different practice. All non-urgent and routine medical care will be performed in the usual way with one of the doctors in the surgery, during surgery hours.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website