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Noticeboard

Primary Care Network

We have recently joined a Primary Care Network (WGGL) - working with the following local GP Surgeries:

The Long Melford Practice

Wickhambrook Surgery

Glemsford Surgery

Clare Guildhall Surgery

Suffolk GP Federation

 For more information please click  Here

Important Notice for our Patients

We are currently experiencing a high number of patients who are failing to attend for their appointment - particularly with our Nursing Staff.  Please can we remind all patients that if they cannot attend a pre-booked appointment for any reason that we appreciate a phone call to let us know.  This means we are able to re-allocate that appointment for another patient and therefore keeps our waiting times as short as possible for the benefit of all of our patients.  Thank you.

From September 2018, the Surgery would like to use SMS text messaging to help communicate with our patients regarding their appointments.  A consent form is available here - SMS Text Messaging Consent Form please complete and hand it to Reception.

Currently 46% of patients do not have a mobile number on their records... Do you have a mobile and would you like to be contacted by text?  Please inform Reception.  Thank you.

Practice Management

If you have difficulty in using any of the services at the surgery, our Practice Manager is there to help you on Glemsford 01787 280484.  If you have any suggestions as to how we might improve our services, please let us know.

Mrs Sharyn Baldwin (f)
Mrs Jane Crawford (f)

Reception

Our receptionists and secretary try to keep both doctors and patients happy; it can be a difficult job, so please be a patient patient! As well as meeting and greeting patients in person and on the telephone, they deal with many administrative roles. Please remember our receptionists are not clinically trained. Clinical questions will need to be referred to a doctor, nurse practitioner or nurse accordingly. 

 
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