Noticeboard

IMPORTANT INFORMATION

Patients and visitors to GP practices across Suffolk and north east Essex are being reminded they must continue to wear face coverings and observe social distancing rules from 19 July when lockdown rules ease.

Health and care leaders say while restrictions are being eased in some public places, strict infection control measures need to be followed in healthcare settings. This will reduce the risk of vulnerable people from becoming infected and help prevent Covid outbreaks that could result in the temporary closure of a surgery.

In addition to wearing a face covering, patients and visitors must practice social distancing and are being urged to wash their hands regularly.

They have also explained that they will still need to restrict access to patients and visitors and to limit the number of people accompanying people to appointments.

Anyone who refuses to wear a face covering and is not medically exempt will be asked to do so by the GP practice.

Maggie Pacini, Consultant in Public Health at Essex County Council, said: “We ask for everyone’s support in keeping people safe. Although legal restrictions on social contact will be removed, people should remain cautious and continue to take sensible steps to protect themselves and those around them.

“If you are asked to continue wearing a face covering when you attend your GP surgery, please remember that this will benefit other patients and also vulnerable people who need to attend in-person. We have a duty to protect each other so that we can live safely with the virus and Keep Covid in Check.”

Stuart Keeble, Director of Public Health at Suffolk County Council, said: “Covid-19 is still at a higher rate within our local communities than we would like. Until infection rates come down, every visitor increases the risk of infection either coming into a healthcare setting or going out with a visitor.

“If you or your loved one had a compromised immune system or were recovering after a serious operation, you would want our clinical colleagues to do everything they could to keep them safe. Please keep helping us so that we can help you and your loved ones.”

For more information, please visit www.sneevaccine.org.uk

National Data Opt Out

We are receiving a high volume of calls regarding the National Data Opt Out after it was featured in the media last week. If you have any queries or would like to know more about this, please visit: 

https://digital.nhs.uk/services/national-data-opt-out

Covid Vaccine Status

The Government has announced that from 17th May 2021, people will be able to demonstrate their COVID-19 vaccine status for travelling purposes by accessing the NHS app, or by calling 119.

Do not contact the GP Surgery about your COVID-19 vaccination status.  GPs cannot provide letters showing your COVID-19 status.

 We are aware that there are issues with the telephone lines and patients having long waits to get through to Reception.  We are working to get the telephone system updated, but these things take time.                              Please bear with us. 

 

 

IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

PLEASE DO NOT VISIT THE SURGERY IF YOU HAVE ANY OF THE SYMPTOMS ABOVE, STAY AT HOME AND ARRANGE TO HAVE A TEST ON WWW.GOV.UK.

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days.  You should arrange to have a test - visit www.gov.uk.

 

Coronavirus Emergency Phoneline

Home, But Not alone. Supporting Vulnerable people in Suffolk.

0800 876 629 

The home, but not alone free phoneline is for people who need urgent help & support during the coronavirus pandemic. It is only for people who do NOT have support available from friends, family or neighbours & are struggling for food, medicines or other supplies. 


Useful Information for Patients Relating to Covid-19 (Coronavirus) - please read

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and arrange to have a test to see if you have COVID-19.

Individuals should stay at home (self-isolate) for 10 days from the onset of symptoms. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (please note that people should only call 111 if they cannot go online).

After 10 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine.

Hand washing and hand hygiene advice

Hand hygiene remains the single most factor in reducing the risk of infection.

Currently, hand hygiene is advised for Covid-19 when

  • after coughing, sneezing or blowing your nose
  • before leaving home
  • on arrival at school/workplace
  • after travelling on public transport
  • after using the toilet
  • after breaks and sporting activities
  • before food preparation
  • before eating any food, including snacks
  • before leaving school/workplace

Hands should be washed using warm water and soap liquid soap is preferred as shared bar soap can become contaminated with germs/micro-organisms, which can then be passed from one person to another.  This is the reason that only liquid soap is used in healthcare settings. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available on visibly clean hands.

This should be done often and thoroughly with soap and water, for at least 20 seconds, rinse and dry thoroughly. The same applies to those caring for anyone that is being tested for Covid-19. Avoid touching your eyes, nose, and mouth with unwashed hands.

Please read the document below regarding how our appointments and services will operate during the COVID-19 outbreak.

Information regarding appointments COVID-19

We now have some information for patients regarding caring for patients at highest clinical risk from COVID-19.  Please read the following document.

Frequently Asked Questions For Patients about At Risk Categories

 
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