Noticeboard

IMPORTANT INFORMATION FOR OUR PATIENTS - 7/10/20

We have an urgent situation with being able to complete some blood tests.  This is caused by our supplier, Roche, being unable to deliver some chemicals needed for this process.  This is a national problem.  We need to prioritise clinically urgent tests.   This means that if you are having a regular blood test, it may be delayed.  We are very sorry about this. If you are worried and you have been told your blood test is urgent, please contact the person who referred you, your GP or your Consultant. Managing queries will mean that we will be busier than ever – please be as patient as possible – we will be working incredibly hard to support you.

National teams are working with Roche to sort this problem out and we will keep everyone updated as the situation changes. Thank you.

FLU VACCINATION DATES

SATURDAY 10th OCTOBER 8:00am - 2:00pm

FOR PATIENTS AGED 65 AND OVER ONLY

SATURDAY 17th OCTOBER 8:00am - 2:00pm

FOR OUR VULNERABLE PATIENTS AGED 18- 65 IN AN AT RISK GROUP ONLY and

FOR PATIENTS AGED 65 AND OVER

SATURDAY 24TH OCTOBER

FOR OUR VULNERABLE PATIENTS AGED 18-65 IN AN AT RISK GROUP ONLY and

FOR PATIENTS AGED 65 AND OVER

ALL PATIENTS MUST BOOK AN APPOINTMENT FOR FLU VACCINATIONS

ALL PATIENTS MUST WEAR A FACE MASK AND WEAR CLOTHING FOR EASY ACCESS TO THE ARM

PATIENTS AGED 50-64 NOT IN AN AT RISK GROUP WILL BE INFORMED AT A LATER DATE OF HOW THEY CAN ACCESS THE FLU VACCINATION

IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

PLEASE DO NOT VISIT THE SURGERY IF YOU HAVE ANY OF THE SYMPTOMS ABOVE, STAY AT HOME AND ARRANGE TO HAVE A TEST ON WWW.GOV.UK.

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days.  You should arrange to have a test - visit www.gov.uk.

PLEASE DO NOT CALL THE SURGERY TO REQUEST A TEST WE DO NOT HAVE TESTS AVAILABLE

contact your doctors online and get a response by the end of the next working day

Welcome to Glemsford Surgery

We welcome you to the website of Glemsford Surgery, in rural Suffolk, we pride ourselves on offering excellent care to the patients we serve. We have around 5000 patients at present, serving a wide and mainly rural area.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Medical Matters and Official Complaints

Please only use the "Contact Us" form on the website for comments about the practice and suggestions as to how we can improve our service to you.  Medical matters and official complaints CANNOT be dealt with via this form.  If you have a query regarding a medical matter please TELEPHONE RECEPTION where you can be directed to the appropriate person.

Access

Disabled access is available at the entrance to our surgery.

General Data Protection Regulation (GDPR)

We have updated our Privacy Notice in line with the new GDPR regulation which comes into force on 25/5/18.  

Please note that our privacy materials have been updated with important information about sharing information during COVID-19, please click here to find out more:

https://www.glemsfordsurgery.co.uk/info_form.aspx?p=14

Our Data Protection Officer can be contacted as follows:

Head of Information Governance

Information Governance Team

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

Tel: 01284 712781

(Site updated 12/10/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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