Noticeboard

IMPORTANT INFORMATION

Patients and visitors to GP practices across Suffolk and north east Essex are being reminded they must continue to wear face coverings and observe social distancing rules from 19 July when lockdown rules ease.

Health and care leaders say while restrictions are being eased in some public places, strict infection control measures need to be followed in healthcare settings. This will reduce the risk of vulnerable people from becoming infected and help prevent Covid outbreaks that could result in the temporary closure of a surgery.

In addition to wearing a face covering, patients and visitors must practice social distancing and are being urged to wash their hands regularly.

They have also explained that they will still need to restrict access to patients and visitors and to limit the number of people accompanying people to appointments.

Anyone who refuses to wear a face covering and is not medically exempt will be asked to do so by the GP practice.

Maggie Pacini, Consultant in Public Health at Essex County Council, said: “We ask for everyone’s support in keeping people safe. Although legal restrictions on social contact will be removed, people should remain cautious and continue to take sensible steps to protect themselves and those around them.

“If you are asked to continue wearing a face covering when you attend your GP surgery, please remember that this will benefit other patients and also vulnerable people who need to attend in-person. We have a duty to protect each other so that we can live safely with the virus and Keep Covid in Check.”

Stuart Keeble, Director of Public Health at Suffolk County Council, said: “Covid-19 is still at a higher rate within our local communities than we would like. Until infection rates come down, every visitor increases the risk of infection either coming into a healthcare setting or going out with a visitor.

“If you or your loved one had a compromised immune system or were recovering after a serious operation, you would want our clinical colleagues to do everything they could to keep them safe. Please keep helping us so that we can help you and your loved ones.”

For more information, please visit www.sneevaccine.org.uk

National Data Opt Out

We are receiving a high volume of calls regarding the National Data Opt Out after it was featured in the media last week. If you have any queries or would like to know more about this, please visit: 

https://digital.nhs.uk/services/national-data-opt-out

Covid Vaccine Status

The Government has announced that from 17th May 2021, people will be able to demonstrate their COVID-19 vaccine status for travelling purposes by accessing the NHS app, or by calling 119.

Do not contact the GP Surgery about your COVID-19 vaccination status.  GPs cannot provide letters showing your COVID-19 status.

 We are aware that there are issues with the telephone lines and patients having long waits to get through to Reception.  We are working to get the telephone system updated, but these things take time.                              Please bear with us. 

 

 

IMPORTANT ADVICE FOR OUR PATIENTS AND CARERS

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

PLEASE DO NOT VISIT THE SURGERY IF YOU HAVE ANY OF THE SYMPTOMS ABOVE, STAY AT HOME AND ARRANGE TO HAVE A TEST ON WWW.GOV.UK.

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and isolate for 10 days.  You should arrange to have a test - visit www.gov.uk.

 

Freedom Of Information

Freedom Of Information

Background

The Freedom of Information Act 2000 aims to ensure that General Practice contractors providing general or personal medical services are open to the public concerning the way we operate.

Routinely Published Information

In compliance with the Act, the Practice has developed a Publication Scheme, which details all of the information that we routinely publish. If you would like a copy of the Scheme please contact us using the details below.

Who can request information?

Under the Act, any individual is able to make a request to the Hadleigh Practice for information.  An applicant is entitled to be informed in writing by the Practice, whether the Practice holds information required and if this is the case, to have the information communicated to him/her.

How can a request be made?

Requests must –

  • Be made in writing (this can be electronically eg mail/fax)
  • State the name of the applicant and an address for correspondence
  • Describe the information requested

What will the Practice do?

Following a request the Practice will reply within 20 working days of the request being made to say if the information is available or not.  The Practice will then try to provide the information in the preferred format of the applicant.  Information may be shared on a website or on hard copy. 

Do I Have to Pay for Information?

Anything listed in the Publication Scheme is available free of charge if providing one copy in paper-format or if it is downloaded from our website or sent electronically.

Contact Details

Please send requests by letter to:

Practice Manager

Glemsford Surgery

Lion Road

Glemsford 

Sudbury CO10 7RF

Please send requests by email to:

WSCCG.GlemsfordSurgery@nhs.net

Is There Any Information I Can Not be Given?

The Practice will make every effort to provide you with a copy of the information requested and may have to ask you a few questions to make sure that we provide you with what you want. There may be some documentation or certain parts of that documentation which we are not allowed to release. Some examples of information we would not be allowed to release under this Act are:

  • Someone else’s medical records (protected by the Data Protection Act 1998)
  • Personal information (protected by the Data Protection Act 1998)
  • A company’s trade secrets.
  • Any information held in Court records  

 

FOI Publication Scheme

 



 
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